Privacy Policy

Basic Policy

Personal information is an important asset for individuals. In handling it, we comply with laws and other regulations regarding the protection of personal information. By handling personal information accurately and securely, we protect our customers’ information and earn their trust.
Guests using our accommodation services are also encouraged to review the “Accommodation Terms” and the following “Privacy Policy.”

Definition of Personal Information

Personal information refers to information related to a living individual as defined by the “Act on the Protection of Personal Information,” which can be used to identify a specific individual by details such as name, date of birth, address, phone number, and other descriptors.

Compliance with Personal Information Regulations

To ensure that customers’ personal information is accurate and up to date, and to prevent unauthorized access, loss, damage, alteration, or leakage of personal information, we implement necessary measures such as maintaining security systems, improving management practices, and thoroughly educating employees. We take strict precautions to ensure the safety and security of personal information.

Handling of Personal Information

1. Purpose of Use
   Phoenix Park Hotel will use the personal information entrusted to us during the booking process or membership application for accommodation arrangements and communication with customers. We will also use it to develop better products and improve services by disseminating various information.

2. Restrictions on Providing Information to Third Parties
   The personal information entrusted to us will be shared within the Centurion Hotels Group to fulfill the intended purpose. Except for cases where the handling is outsourced to contractors within the necessary scope or where stipulated by law, we will not provide personal information to third parties.

3. Strict and Proper Management
   We will take necessary measures to prevent the risks of unauthorized access, loss, destruction, alteration, or leakage of personal information from external sources, and we will strive to manage personal information safely and appropriately.